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Code of

conduct

Yaku code of business conduct

1. Our commitment to quality:

  • We guarantee that each product meets with the highest standards of quality and safety.

  • Our products are tested continuously using strict standards to ensure efficacy.

 
2. Integrity and transparency:

  • We are a company of integrity and ensure all our practices are ethically aligned and lawful.

  • We promote transparency in all our actions by offering clear and accessible information about our products and services.


3. Respect and diversity:  

  • We encourage a respectful working environment for all irrespective of gender, ethnic origin, religion, sexual orientation, or abilities.

  • We value diversity as an organizational strength that enriches our work environment and drives innovation.

 
4. Relation with clients and vendors: 

  • We are committed to building strong and transparent connections with vendors, clients, patients, and the community in general.

  • We are open to receiving feedback and proactively incorporate them to our continuous improvement efforts.


5. Protect the environment:

  • We implement sustainable practices in our operations while minimizing our environmental impact.

  • We work proactively to reduce waste and promote recycling in all our facilities.


6. Advertising and ethical marketing:

  • We ensure that all our advertising activities are accurate and truthful.

  • We will not use any form of false advertising.


7. Confidentiality and privacy:

  • We protect the confidentiality and privacy of our employees, patients, and business partners.

  • We will comply with all applicable regulation regarding data protection and privacy.


8. Continuous training:

  • We will provide continuous training opportunities for our employees to ensure they implement the latest best practices and ethical standards.

 
9. Social responsibility:

  • We are committed to giving back to our community by supporting initiatives that promote health, education, and wellbeing of all Mexicans.

 
10. Ethics and compliance hotline:

  • We promote an open company culture where employees feel safe to file a complaint without fear of retribution.

Edificios de oficinas azules

Code of

ethics

Yaku code of ethics

Our primary responsibility is with the health and well-being of Mexicans. As an integral part of the pharmaceutical sector, we seek to act with integrity, transparency and a deep respect for human life in every decision and action we undertake.

1. Respect for life:  

  • We will ensure that all our products are safe, effective and of the highest quality, always prioritizing patient health and safety.

 
2. Integrity:

  • We will act with honesty and fairness in all our operations and relationships.

  • We reject any form of corruption, bribery or unfair practices.

 
3. Transparency: 

  • We will provide clear, accurate and accessible information about our medicines and research.

  • We will keep patients, healthcare professionals and the public appropriately informed about the benefits and risks of our products.

 
4. Responsibility:  

  • We take responsibility for our actions and decisions, recognizing and correcting errors.

  • We will accept responsibility for ensuring access to essential medicines to those who need it most.

 
5. Confidentiality:

  • We will protect the privacy and data of patients, employees and collaborators, complying with all data protection laws.

 
6. Relations with health professionals:  

  • Our interactions will be based on the benefit and well-being of the patient, avoiding any conflict of interest.

  • We will provide objective and unbiased information about our products.

 
7. Responsible advertising:

  • We will ensure that our advertising and promotion is truthful, evidence-based and never misleading.

 
8. Respect for diversity and non-discrimination:  

  • We will foster an inclusive work environment free of discrimination, valuing the contributions of everyone regardless of their gender, age, religion, sexual orientation or any other characteristic.

 
9. Innovation and development:

  • We will invest in research and development, seeking innovative solutions to meet current and future health challenges.

 
10. Commitment to sustainability:  

  • We will adopt sustainable and ecological practices in our operations, taking care of the well-being of the community and the environment.

 
11. Whistleblowing culture:  

  • We will promote an environment in which any employee can report unethical behavior without fear of retaliation.

 
This Code of Ethics not only establishes our responsibilities as a company, but also reinforces our commitment to Mexican society. We invite all our collaborators, suppliers and associates to act under these principles and together build a more ethical, responsible and humane pharmaceutical sector.

Yaku Health

clientes@yaku.mx

+52-55-2342-30372  

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